Support
Manuals, warranty, and the counter that can put a tool back to work.
Manuals
Spec sheets for every tool on the floor.
Warranty
Register the tool against the counter receipt.
Parts
Parts follow the serial, through the counter that sold it.
Service counters
Garden City, Rotterdam, and the counters between them.
Manuals
Register a tool
Five years on HX18 and HX12 tools, two years on Stackbay crates, one year on apparel and accessories. Wear parts are not covered.
Parts
Write the serial and the part you need. The counter that sold the tool places the order. Americas parts: +1 (912) 748-2260. Europe parts: +31 10 284 1960. Or write the desk.